If you decide not to stay with us, it is important that you cancel your reservation - especially at busy times when demand for accommodation is high. Unfortunately some guests do not show and/or do not cancel their reservations and this is why we ask for your Credit Card details to guarantee your reservation.
If you do not have a credit card, a deposit to the value of the first night's accommodation must be paid prior to arrival. If the deposit cannot be made in time, we will only hold your room until 5pm.
Reservations must be cancelled by providing 48 hours notice. If the reservation is not cancelled by that time we will charge your credit card to the value of one night's accommodation, or in the case of a deposit, no refund will be made.
Note: A seperate cancellation policy applies to conference, wedding and special functions and will be advised at the time of booking.
